How to Apply for a New PESCO Connection Online

To apply for a PESCO new connection online, visit the official PESCO customer services portal, open the new connection application form, select your connection type (domestic, commercial, or agricultural), fill in your applicant and premises details, upload the required documents, and submit the request to receive a tracking or reference number. This guide walks you through the pesco new connection online apply process step by step so you can start your request without visiting an office, then keep track of it until your meter is installed.

Before you begin: what to prepare

Applying online is faster when you gather everything in advance. The Peshawar Electric Supply Company (PESCO) asks each applicant to confirm ownership or tenancy of the premises and to provide identity details, so keep your documents ready before you open the form.

  • Applicant identity: your CNIC and basic contact information such as a mobile number and email address.
  • Premises details: the full address of the property where you want the connection, including area, town, and any nearby reference pole or existing meter number.
  • Ownership or tenancy proof: a document that shows your right to request supply at that address.
  • Connection type: decide whether you need a domestic, commercial, industrial, or agricultural connection, as the form and load requirements differ.

For a full checklist of what to scan and upload, see our guide on PESCO new connection documents.

Step 1: Open the PESCO new connection portal

Start on the official PESCO website and look for the customer services or new connection section. Online applications are handled through the utility's e-services portal, so make sure you are on the genuine PESCO domain rather than a third-party page. If you also want to keep an eye on your future statements, you can bookmark the bill checker tool for later use once your meter is energised.

When the portal loads, choose the option to submit a new connection request. You may be asked to register or create a login first; complete that step so your application stays linked to your account.

Step 2: Choose your connection type and load

The form begins by asking what kind of connection you need. Selecting the correct category matters because it determines the sanctioned load, the tariff category, and the documents you will be asked to attach.

  • Domestic: for households and residential premises.
  • Commercial: for shops, offices, and small businesses.
  • Industrial: for manufacturing units and workshops with higher load.
  • Agricultural: for tube wells and farm supply.

Enter your estimated load carefully. If you are unsure, request the load that matches the appliances you plan to run, since an under-declared load can cause problems later.

Step 3: Fill in applicant and premises details

Next, complete the applicant section with your name and CNIC exactly as they appear on your identity document. In the premises section, provide the address in full and, where the form allows, add landmarks that help the survey team locate the property. Accuracy here reduces the chance that your request is returned for correction.

Double-check the mobile number you enter, because PESCO typically sends status updates and reference details to that number.

Step 4: Upload documents and submit

Attach clear scans or photographs of the required documents. Make sure each file is readable and shows all four corners of the page. Once every mandatory field is filled and the attachments are in place, review the summary and submit the form. This is the core of the pesco new connection online apply journey, and after submitting you should receive a reference or tracking number on screen and by SMS.

Save that reference number carefully. You will need it to follow the application, respond to any demand notice, and confirm when installation is scheduled.

Step 5: Track your application

After submission, your request moves through survey, approval, and (if approved) a demand notice stage before installation. You do not need to keep visiting an office to find out where things stand. Use your reference number to follow progress online through our walkthrough on how to check PESCO new connection status.

If the portal asks for additional information or a corrected document, respond promptly so your application does not stall. Keeping your contact number active throughout the process ensures you receive every update.

Tips for a smooth application

  • Use the official portal only to protect your personal data.
  • Keep file sizes reasonable so uploads complete without errors.
  • Record your reference number in more than one place.
  • Match names and addresses across every document to avoid rejections.

By preparing your information first and moving through each step carefully, you can complete the online application in one sitting and then simply monitor it until your connection is live.

Frequently asked questions

Can I apply for a new PESCO connection completely online?

You can start and submit the application online through the official PESCO customer services portal, including uploading your documents. A physical survey of the premises is still part of the process before the connection is installed.

What do I get after I submit the online application?

After a successful submission you receive a reference or tracking number, usually shown on screen and sent by SMS. Keep this number safe, as you will use it to check your application status and respond to any notices.

How do I know if my application was approved?

Your request passes through survey and approval stages, and you can follow each step using your reference number on the PESCO portal. If approved, you will be issued a demand notice with the next instructions before installation.

About the author

Imran Khan — Utility Billing Editor

Imran maintains the PESCO bill tools and checks each guide against the latest NEPRA tariff and PITC portal changes.

editor@pesco-online-bill.com

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